Returns & Exchanges
At Access Denied, we want you to be fully satisfied with your style; if your purchase isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery. All items must be in their original, unworn condition with all security tags and packaging intact.
Initiate Your Request
Log into our online returns portal with your order number and email address to select the items you wish to send back.
Print and Pack
Download your prepaid shipping label and securely pack your items in the original box, ensuring all original fashion tags are attached.
Ship It Back
Drop off your package at any authorized carrier location; you will receive a tracking notification once the shipment is scanned.
Quality Inspection and Refund
Our team will inspect the returned garments within 5 business days, after which your refund will be processed to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing